By introducing skills in Viva it has combined AI-driven technology with validated employee expertise to drive excellence in organisations. By leveraging this wealth Viva has empowered organisations to build high-performance teams and fosters a culture of continuous learning. In this article, the focus will be on how Viva has transformed talent management, enabling organisations to unlock their employees’ full potential and maintain a competitive edge in today’s dynamic business landscape.
Empowering AI Adoption with Microsoft Copilot and Viva
Navigating the Path to Successful AI Adoption
After a year of utilising Microsoft Copilot, insights from customer feedback and a company-wide rollout to over 200,000, the employees can shed light on AI usage patterns and hurdles. Microsoft Viva has played a pivotal role in fostering a cultural shift towards AI-driven work patterns. Now, with new capabilities such as the Microsoft Copilot Dashboard and Copilot Academy, powered by Viva, organisations can better navigate challenges and enhance enterprise-wide adoption.
Embracing a Cultural Shift
Recognizing that AI reinvention encompasses both software and cultural changes and also has pushed in the mindset of people. Embracing this shift enables organisations to fully leverage the potential of AI technologies.
Empowering Leaders and Cultural Shift with Microsoft Viva
Microsoft Viva empowers leaders and organisations with tools to enhance productivity and collaboration. It facilitates a cultural shift towards AI-driven work patterns, encouraging innovative approaches to work and productivity. Through Viva, leaders can navigate this transition, embracing technology for greater efficiency and success in the modern workplace.
Introducing Enhanced Microsoft Copilot
Microsoft is rolling out new features to bolster Copilot for Microsoft 365, including the Microsoft Copilot Dashboard and Microsoft Copilot Academy. These additions aim to enhance user experience and promote widespread adoption among Copilot for Microsoft 365 users.
Promotional Offer and Change Management with Microsoft Viva
Promotional Offer for Copilot for Microsoft 365 Customers
Customers utilising Copilot for Microsoft 365 now have access to Viva Insights, featuring the Copilot Dashboard, as well as eligibility for advanced manager and leader insights. This comprehensive offering enhances decision-making capabilities and productivity. To learn more about leveraging these powerful insights the accounts team of microsoft can be contacted.
Empowering Employees with Microsoft Viva
Microsoft Viva plays a pivotal role in developing essential employee skills necessary for successful AI adoption, facilitating clear and consistent communication to ensure alignment with organisational objectives. It enables organisations to comprehensively understand employee feedback and effectively address any gaps or challenges, while identifying and nurturing champions who drive AI adoption within the organisation.
Empowering Your Team with AI Skills
Promotional Offer and Change Management with Microsoft Viva
Promotional Offer for Copilot for Microsoft 365 Customers
Customers utilising Copilot for Microsoft 365 now have access to Viva Insights, featuring the Copilot Dashboard, as well as eligibility for advanced manager and leader insights. This comprehensive offering enhances decision-making capabilities and productivity. To learn more about leveraging these powerful insights the accounts team of microsoft can be contacted.
Empowering Employees with Microsoft Viva
Microsoft Viva plays a pivotal role in developing essential employee skills necessary for successful AI adoption, facilitating clear and consistent communication to ensure alignment with organisational objectives. It enables organisations to comprehensively understand employee feedback and effectively address any gaps or challenges, while identifying and nurturing champions who drive AI adoption within the organisation.
Empowering Your Team with AI Skills
Microsoft Copilot Academy: Supercharge Your Copilot Skills
Microsoft Copilot Academy provides learning paths within Viva Learning to enhance Copilot skills across organisations. Available to all Copilot for Microsoft 365 customers, it offers standard generative-AI learning content and specific Copilot for Microsoft 365 paths. These paths are designed to help employees effectively discover, learn, and use Copilot features, with continuous enhancements planned for the future.
General Availability and Cost
Copilot Academy, is now generally available, it offers curated learning paths within Viva Learning to enhance Copilot skills across organisations. Starting in 2024 Q3, it will be accessible to all Copilot and Microsoft 365 customers at no extra cost and without requiring a Viva licence. This centralised learning hub features content designed by Microsoft experts to help users effectively utilise Copilot.
Learning Paths
Microsoft Copilot Academy provides tailored learning paths in Viva Learning, made by Microsoft experts to assist users in discovering, learning, and proficiently using Copilot features. These paths include standard generative-AI content like “Intro to prompts” and specific learning paths tailored to Copilot for Microsoft 365, such as “Summarise email threads with Copilot in Outlook.” Accessible to all Copilot for Microsoft 365 customers starting in 2024 Q3, Copilot Academy comes at no additional cost and doesn’t require a Viva licence.
Future Enhancements
Microsoft plans to continue enhancing Copilot Academy in the coming months, ensuring ongoing improvements to the learning experience. Additionally, future releases will introduce hands-on experiences hosted by Copilot Lab, providing users with practical opportunities to apply their skills. These enhancements aim to further empower users in leveraging Copilot effectively within their Microsoft 365 workflows.
Accessible Learning Hub
Copilot Academy is conveniently available in Viva Learning, allowing users to access, discover, and share learning content within familiar Microsoft 365 tools.
Preloaded and Admin-Free
Copilot Academy comes preloaded, requiring no admin setup. This simplifies the process for Microsoft 365 admins, allowing them to focus on driving Copilot adoption and ensuring users have immediate access to valuable learning resources.
Easy Setup Documentation
Users can begin their journey with Copilot Academy by consulting the setup documentation, ensuring a process to access valuable learning resources without complexity. Users can stay tuned for updates on content, experience, and feature enhancements coming soon to Copilot Academy, ensuring they have access to the latest learning resources.
Skill Development in AI Usage
Customers can access learning content on Copilot Lab and Microsoft Learn, focusing on AI tool usage like prompt engineering. This resource assists in developing essential skills for effectively leveraging AI technology.
Empower Your Copilot Adoption Strategy
Viva Amplify for Internal Communications
Introducing the Copilot Deployment Kit in Viva Amplify, an internal communications platform designed to elevate Copilot messaging. It enables organisations to reach employees through preferred channels like email, SharePoint, Teams, and Viva Engage.
Pre-built Campaign Templates
With pre-built campaign templates, corporate communications teams, change teams, or early champions can effortlessly launch Copilot campaigns, providing pre-drafted content, videos, guides, and publications customised to users’ needs. The reporting tab offers rich campaign analytics for understanding engagement and making improvements. Users CAN access detailed campaign analytics to track engagement and identify areas for improvement.
Fostering Leadership Communications
To accelerate Copilot adoption, fostering leadership communication and AI champions should be recognised within the organisation which is crucial. With Viva Engage, leaders and champions can share strategies, experiences, and learnings widely. Soon, Viva Engage will offer built-in capabilities for creating a custom Copilot community, simplifying onboarding with pre-seeded content, conversation starters, and dynamic membership based on your organisation’s licensing allotment.
Enhancing Copilot Community Engagement
Administrators can effortlessly launch a custom Copilot community with just one click using Viva Engage. This feature includes access to an onboarding checklist and recommended content, ensuring a smooth start for community members. Additionally, dynamic community membership is supported, adjusting based on the organisation’s Copilot licensing allotment.
Viva Engage Features
Campaign Building
Corporate communicators or community managers can develop tailored campaigns for Copilot discussions, ensuring relevance by aligning them with ongoing conversations and topics of interest. This ensures that the conversation remains relevant and reaches the right audience, enhancing engagement and adoption of Copilot within the organisation.
Engagement Assistance
Copilot aids in drafting responses to comments, ensuring timely and relevant engagement within the community. It also provides valuable analytics on engagement, trending topics, reach, and sentiment, allowing community managers to gauge activity levels and tailor their approach accordingly, fostering a more vibrant and interactive community environment.
Answers in Viva
Users have access to Answers in Viva, allowing them to ask questions and find relevant Copilot-related knowledge and resources within the organisation. This feature helps users access the information and support they need, fostering a more informed and collaborative environment across the organisation.
Intelligent Importer
Now generally available, the Intelligent Importer simplifies the generation and addition of question-and-answer pairs within the community. This feature empowers the community to effectively address commonly asked questions, enhancing knowledge sharing and support capabilities across the organisation.
Network Analytics
The new network analytics feature provides detailed engagement metrics and theme extraction, offering insights into trending topics and employee interests across all communities. This data helps organisations understand what’s top of mind and drive more targeted communication strategies. It provides insights into trending topics and top-of-mind subjects across all communities.
Measuring Copilot Impact with Employee Surveys
Continuous Feedback
Engages employees throughout the Copilot deployment journey by seeking continuous feedback and making necessary adjustments for success. Encourages ongoing communication to address concerns, gather insights, and adapt strategies accordingly.
Survey Templates in Viva Glint and Viva Pulse
New Microsoft Copilot Impact survey templates in Viva Glint and Viva Pulse allows organisations to measure Copilot’s impact on employee sentiment. Benchmark insights against industry research to gauge effectiveness. Accessible tools for understanding the effects of AI adoption in the workplace and making informed decisions.
Unified View with Copilot Dashboard
Survey results integrate directly into the Copilot Dashboard, offering talent and business leaders a unified view of data. This integration streamlines the process of accessing and analysing feedback, enabling informed decision-making and effective management of Copilot adoption within the organisation.
Conclusion
Microsoft Copilot, coupled with Microsoft Viva, offers powerful tools for organisations to navigate the path to successful AI adoption. By leveraging insights from customer feedback and utilising new capabilities like the Copilot Dashboard and Copilot Academy, organisations can enhance adoption and drive productivity. Viva’s role in fostering a cultural shift towards AI-driven work patterns is crucial, empowering leaders and employees alike. Looking ahead, continuous feedback, access to learning resources, and robust analytics will further accelerate Copilot adoption and ensure its successful integration into the modern workplace, driving efficiency, productivity, and innovation.
Let's Drive Innovation Together
Unlock the full potential of AI adoption with Microsoft Copilot and Viva. Empower employees, foster a culture of continuous learning, and drive productivity.
